How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 15 working days. Your tracking number will be updated 3-7 days after your order has been shipped.

How Do I Cancel An Order?

We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

What Is Your Return Policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. We reserves the right to deny any return request.

You will be responsible for paying for your own shipping costs for returning your item. Original shipping charges are not refundable.



HOW DO I TRACK MY ORDER?
We've actually made this super simple! You can click here to see the status of your order. 

HOW DO I USE A COUPON CODE?
Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the check-out process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from us. Coupon code cannot be used on orders already placed. 

HOW DO I OPT OUT OF EMAILS?
Why would you want to?! Our fans receive all kinds of perks and special gifts. But if you must, just click the 'Unsubscribe' link at the bottom of any email.

Are your products GMO?

No, none of our products are GMO, or genetically modified organisms.

Are your seeds treated?

Some of our seeds are coated with a fungicidal treatment that protects them from pests and disease during the seeding and germination phases.

Are your products Heirloom/Hybrid/Organic?

We sell Heirloom, Open Pollinated and Hybrid seeds on our site, as well as Organic varieties. We do not sell any GMO products. Heirloom seeds will be listed as "Heirloom" in the product title and/or description and can be found under the Heirloom drop down menu at the top of our site. Anything that is not designated "Heirloom" can be assumed to be open pollinated varieties. Known hybrid varieties will be designated in the Fast Facts section of individual products. Organic varieties will be clearly labeled in the title of the selection, i.e. Arugula – “Rocket” (Organic) vs. Arugula – “Rocket”

How should I store unused seed?

Proper storage is keeping the seeds in a sealed plastic bag or container to prevent insects, and in a dark, cool and dry place to prevent premature germination and other forms of decay. Do NOT store seeds in the refrigerator! We generally do not recommend storage if at all possible; the best option is to order in the same season that you intend to plant. However if you end up with left over seeds, you should be able to store through to the following season with favorable results. With proper storage, our seeds will lose less than 5% viability per year of storage.

When will my Wildflowers bloom?

The exact bloom time of our wildflowers will vary based on your unique region and circumstances. Our wildflower mixes include a wide range of varieties that will ideally bloom at slightly different times, to give you the widest range of color for the longest season possible. Most wildflowers will bloom in Spring and Summer but a few varieties will bloom into the Fall as well.

The important thing to remember with wildflowers is that perennial varieties will not bloom the first season. They need one growing cycle to establish themselves, and will be ready to bloom the following year after dying back in the winter. On the other hand, all annual wildflower varieties will bloom the first year.